SolarX
7 days ago
Technical Support

Hi can I get refund on my recently purchased subscription 4-1 that i just upgraded to 8-2.The 4-1 subscription was removed without a refund.

jabin
23 days ago
Technical Support

I am experiencing high ping issues in “IN Asia (mumbai - amazon lightsail). I used to play battlegrounds mobile India using this server and was working perfectly with low ping. For the past few days I am experiencing ping issues with this server. Please fix it.

thankyou

CFalcon
3 month ago
Technical Support

When trying to connect to mudfish for Final Fantasy XIV, several warnings display across the screen and the auto configuration is stopped at ~50%

jabin
6 month ago
Technical Support

Hello

I am experiencing ping issues. Yesterday I was having the lowest ping I have ever experienced and was really happy about it. Today the ping became high again. I don’t know how but it would be great if I get the low ping which I got yesterday. Is there anything you can do about it? I use mobile, pc solution will not be helpful.

I play “battlegrounds mobile India”, and I use “IN Asia (Mumbai - Amazon Lightsail)” to access the game. Yesterday this server was excellent and would like to have that.

Hope you would help me.

Thank you

mudfish_002
6 month ago
Technical Support

hi idk why my currency become KRW right now, can i change it to USD?

jabin
10 month ago
Technical Support

Hello

The VPN connection is having high ping issue for the past two days while gaming. I checked on my wifi and found no issues for my wifi speed. I checked estimated ping by running ping test and found all the Indian servers having high ping. I need Indian server for running an Indian game but sadly none of the Indian servers have low ping for the past two days.

I play “Battlegrounds Mobile India” and I mostly use “IN Asia (Mumbai - Amazon Lightsail) which is on high ping nowadays.

Please help me with this issue.

Thank you

phil4p
12 month ago
Technical Support

Hi can you please add diablo 4 Asia server

server IP TAIWAN


AEZ33R
2 year ago
Technical Support

Mudfish. I bought 2$ credit. It failed the paypal, but my bank account was reduced 20X the 2$ credit choice.

Also the reduction was not notified by Paypal, except for 1. I want a refund on the 19x that was counted. I only wanted 1 order of 2$ credit.



ryanchin93
2 year ago
Technical Support

Hi, I think there was an error, my account consumed a lot of credit while my game was not even running overnight?

RockVI
2 year ago
Technical Support

Hi, I paid 9.99$ with bitcoin and its been like 15 mins but the credit is not shown on my account??


https://bitpay.com/insight/BTC/mainnet/tx/27d72c24033b099e055a878284433b310b28fa80f29f826f88d5d4c8f00b57e3