zymmer
6 days ago
Technical Support

Subject: Free Trial Credit Not Received


Hello,


I have just registered a new account and already verified my email address, but I haven’t received any free trial credits yet.


Could you please check and help me activate the free trial?


My Mudfish ID: [zymmer]


Thank you!

Crericper
16 days ago
Technical Support

Hi. I need help creating a custom item.

I could not seem to get it working.

Writing "47.116.0.0/16" in the routing path worked, but any of these did not work:

  • P:YuanShen.exe;47.116.0.0/16
  • P:YuanShen.exe;N47.116.0.0/16
  • P:YuanShen.exe
  • P:StarRail.exe
  • P:ZenlessZoneZero.exe

I was expecting significant changes in in-game latency (from 300ms to 160ms) but this is not happening. Also, I noticed that I did not find these game processes using the "Add process" button. Maybe Mudfish does not support "per-process options" for these games?

p.s. I have read the help page but could not determine the issue.

OS: Windows 11 23H2

jabin
33 days ago
Technical Support

Hi, i used to play battlegrounds mobile india with the server mumbai psychz with super low ping. But nowadays i find this server with ping fluctuations. Other servers are having a very high ping and psychz were the only one with a better ping, but now the fluctuations are making it bad. Please do something

tnijika
4 month ago
Technical Support

I would like to cancel one of my recent payment.

yuztof@gmail.com
11 month ago
Technical Support


I have a huge negative balance that I do not wish to pay, it should had stop at 0. Somehow my careless mistake at downloading a game update has put me into worse than emptying my balance and put me into debt.

zulmi12
12 month ago
Technical Support

Hi,ill report about my problem when im buying credit mudfish,after payment i'm did not receive credit mudfish but my balance in my credit card has been reduce, Below I will give you proof of payment and history payment in my account

my account


my account name is zulmi12


SolarX
12 month ago
Technical Support

Hi can I get refund on my recently purchased subscription 4-1 that i just upgraded to 8-2.The 4-1 subscription was removed without a refund.

jabin
2 year ago
Technical Support

I am experiencing high ping issues in “IN Asia (mumbai - amazon lightsail). I used to play battlegrounds mobile India using this server and was working perfectly with low ping. For the past few days I am experiencing ping issues with this server. Please fix it.

thankyou

CFalcon
2 year ago
Technical Support

When trying to connect to mudfish for Final Fantasy XIV, several warnings display across the screen and the auto configuration is stopped at ~50%

jabin
2 year ago
Technical Support

Hello

I am experiencing ping issues. Yesterday I was having the lowest ping I have ever experienced and was really happy about it. Today the ping became high again. I don’t know how but it would be great if I get the low ping which I got yesterday. Is there anything you can do about it? I use mobile, pc solution will not be helpful.

I play “battlegrounds mobile India”, and I use “IN Asia (Mumbai - Amazon Lightsail)” to access the game. Yesterday this server was excellent and would like to have that.

Hope you would help me.

Thank you